Established in 2020, Zewd Nails Bar of Houston is proud to be one of a very few Black owned nail salons. Our technicians are highly trained manicurists and estheticians and possessing sanitation procedure certifications with several years of combined experience that will ensure your hands, nails, and feet look their best.
It is our mission at Zewd Nails to provide all our guests with a remarkable experience while performing our business with integrity and deep knowledge of our profession. We are committed to providing superior service to each individual guest with added value. Through our friendly customer service and life long education, we will strive to be your number one choice for all your NAIL CARE needs, while setting the standard in nails salon environmental responsibility.
Appointments can be cancelled 24 hours in advance by calling 713-485-0001. Please give at least 24 hours notice so that we have the opportunity to offer your reserved time to another client on our waiting list. We understand that sometimes emergencies happen, and it’s not always possible to give adequate notice when you can’t make an appointment. However, be aware that if you repeatedly cancel appointments without proper notice, we reserve the right to ask for a non-refundable deposit to secure your next appointment.
We ask that you please reschedule or cancel.
Tardiness Scheduled appointments have a 10 minute grace period to allow for unpredicted traffic or parking difficulties. If you anticipate that you will be later than 15 minutes, please call ahead to see if we have the availability to complete your service in full. One late client can throw off our entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 15 minutes late, we reserve the right to refuse partial or complete services.
If you make an appointment that you don’t cancel and don’t show up for, or you're more than 10 minutes late, it is considered a no show.
If you are not happy with your nails, please make us aware of it before you pay so that we can fix it. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. No refunds will be given after you have left the salon.
If you are ever dissatisfied with any service in the salon we will gladly make the corrections necessary to exceed your expectations within 72 Hours of your original services. No refund is given after it has been rendered.
In order to provide a comfortable and relaxing atmosphere children are only permitted in the salon if they are being seen by one of our Nail Specialists. For safety reasons and insurance purposes, NO child under the age of 12 may accompany you while you are having a service. We do not want to compromise you and our other guests experience and kindly ask that you make your child care arrangements prior to your scheduled appointment. We do not have the facilities to care for children and will not provide child supervision. We cannot assure their safety in a professional environment. YOUR UNDERSTANDING IS GREATLY APPRECIATED.
Pets of any kind, other than service animals, are NOT allowed in the salon. NO animals of any kind are to be permitted in the salon at any time. Service dogs with the official “Service Animal” vests are the ONLY exception. Therapy dogs, emotional support dogs and/or companion dogs are not recognized as “Service Animals”. We invite you to talk with us about any questions or concerns.
The Zewd Nails Bar is a place for our clients to relax. Please check to see if your phone is on vibrate or silent. We ask kindly that if you need to make a phone call, the ideal would be to please step outside. If you need to take an important phone call, please let us know in advance before your service. Keep in mind this may cut into your service time. We also ask that while your Nail Specialist is working with you, please use ear plugs or headphones to ensure continuous delivery of excellent service. Thank you!
We Reserve the Right to Refuse Service To:
Anyone with a nail condition we suspect may be contagious
Anyone with open or infected wounds on the treatment area
Anyone in ill health that we may suspect may be contagious, or we fear could be harmed by our service
Anyone more than 15 minutes late for an appointment
Anyone demonstrating inappropriate behavior to our nail technicians and other customers